Before anything else, five78.com' seasoned hoteliers Consultants are spending with you and your teams whatever time necessary to fully understand and analyze your organization and its operation.
May it be a single hotel or an international multi-unit hospitality group, we need to fully master all aspects of your business to comprehend the roots of your issues and define your needs with the upmost precision.
It may mean that we will meet your head-office teams, visit your properties (officially or as a mystery guest), survey your workforce, suppliers and customers,...
We do whatever is required to know your business as much as you do!
Only once we achieve this level of understanding can we move with you to the next step, Strategizing.